Privacy Policy
Effective Date: June 26, 2026
Welcome to Souloscope. We are committed to protecting your privacy and ensuring your personal and astrological data is handled securely and transparently.
1. Information We Collect
A. Astrological Birth Data
- Name / Username
- Exact Date of Birth
- Exact Time of Birth (required to compute the Lagna/Ascendant and Nakshatra)
- Place of Birth (geocoded to Latitude, Longitude, and Timezone)
B. Family & Relationship Profiles
- Relative Name and Relationship
- Relative Birth Date, Time, and Location
- You warrant that you have obtained explicit consent from any individual before uploading their birth details.
C. Account & Authentication Data
- Email Address and Password Hash
- Authentication Tokens (JWTs and refresh tokens)
D. Billing & Transaction Data
- We use Razorpay for payment processing. We do not store raw card or payment credentials.
- We log transaction histories (credits debited/credited and INR equivalents) on our secure ledger.
E. AI Interactions (MAION Chats)
- Your text queries and planetary placements are processed by MAION.
- Conversations are retained while your account is active and permanently deleted when you erase your account. We do not sell or share raw chat transcripts.
F. Device & Telemetry Data
- IP Address: Used for rate limiting and geolocation validation.
- System Telemetry: Optional, only if you submit a bug report.
2. How We Use Your Information
- Vedic Calculations: Chart, dasha, and divisional chart computation using JPL DE440 ephemeris data on our secure backend.
- AI Interpretations: MAION receives computed planetary placements only — never your email, billing information, or precise location coordinates.
- Core Services: Daily panchanga, horoscope summary, dasha timelines, compatibility scoring, and spiritual calendar notifications.
- Operational Security: Rate limiting, session validation, and billing ledger auditing.
3. Data Sharing
We do not sell or lease your personal data. Data is shared only with:
- Razorpay — payment processing
- Firebase Cloud Messaging / Apple Push Notification service — push notifications
- GitHub API — bug reports only (sensitive details stripped)
Public Chart Share: Share links display planetary placements and your first name/username only. They never reveal your exact birth time, coordinates, email, or billing details.
4. Data Retention & Deletion
- You may edit or delete your data via the Settings Screen or by contacting support at any time.
- Account deletion permanently purges your profiles, placements, and AI chat history from our active databases.
- Financial transaction history is retained as required by law for anti-fraud and accounting purposes.
5. Security
- All data in transit is encrypted via SSL/TLS.
- Passwords are hashed with bcrypt.
- API endpoints are secured with JWT (HS256).
- Strict ownership checks prevent cross-account data access.
6. Children’s Privacy
The Service is not intended for individuals under 18. If you believe a minor has provided us with their details, please contact us immediately.
7. Region-Specific Rights
India — DPDP Act, 2023 & IT Act, 2000
- We act as a “Data Fiduciary”; you are the “Data Principal.”
- Processing is based on your explicit consent given during onboarding.
- You have the right to access, correct, or permanently erase your data via the Settings Screen.
- Grievance Officer: qucogroup@gmail.com — acknowledged within 48 hours, resolved within 30 days.
EU & UK — GDPR / UK GDPR
- Legal basis: explicit consent (Art. 6(1)(a) GDPR).
- You have the right to access, rectify, erase, restrict, object to processing, and exercise data portability.
- You may lodge a complaint with your country’s Data Protection Authority (DPA) or the ICO.
8. Policy Updates
We will notify you of material changes by updating the Effective Date above or via in-app notifications.
9. Contact Us
Email: qucogroup@gmail.com